Privacy Statement

This Privacy Statement is issued by Glencalan Engineering Ltd. (“Glencalan Engineering”, “we”, “us”, “our”).

Glencalan Engineering respects your privacy and is committed to protecting it. The purpose of this Privacy Statement is to inform you of the data relating to you that we collect and use in connection with this website and the uses (including disclosures to third parties) we make of such data.

If you have any questions about our use of your personal data, please contact us at info@glenc.ie or you can contact our Data Protection Officer at Data Protection Officer, Glencalan Engineering Ltd., Waterford Business Park, Unit 37, Cork Rd, Waterford, X91 KTR2, Ireland.

This Privacy Statement applies to all websites and domains owned by Glencalan Engineering.

Glencalan Engineering websites may provide links to third-party websites for your convenience and information. Glencalan Engineering is not responsible for the privacy practices or the content of such websites or for the privacy policies and practices of other third parties.

We collect and process personal data relating to you in connection with your use of this website and our relationship with you. The types of personal data you provide to us on these pages may include:

• your name and contact details, including your postal address, phone number and e-mail address;
• your contact preferences;
• your educational and employment background;
• the Internet Protocol (IP) address from which you access the Website (an IP address is the number automatically assigned to your computer when you are surfing the web); and
• any other information relating to you that you provide to us or that we generate about you in connection with your use of the website.

You are not under a statutory or contractual obligation to provide us with any personal data.

We collect and analyse certain statistical information about the use of this website (“non-personal information”). When you visit our website, the following non-personal information is retained about that visit:

• the previous website from which you accessed this Website;
• the identity of any search engine used to access this Website, and any search terms used;
• the IP address of any link used to access this Website;
• the type of browser and operating system used to access this Website;
• the date and time of your access to this Website;
• a list of all the pages visited while in this Website; and
• the page from which you exit this Website.

Most non-personal information is collected via cookies or other analysis technologies. To learn more about Glencalan Engineering’s use of cookies, please see below.

Cookies are small data files placed on your computer or internet enabled device by websites in order to add functionality. A cookie can be used to identify a user’s computer or internet enabled device to this website, or to other third party websites. Cookies help to improve the usage and effectiveness of this website, for example by remembering preferences expressed by a user or tracking a user’s use of this website for statistical analysis.

If you would like to restrict the use of cookies, you can turn off the cookie acceptance option in your browser settings. Links to advice on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).

Please note that disabling cookie support will not prevent this website from functioning properly.

Please see our Cookies policy for further details on the cookies that we use.

Glencalan Engineering uses your personal data to provide you with products or services and to help us better understand your needs and interests. Specifically, we use your information to communicate with you, to provide service and support and to update you on services and benefits. Occasionally we may also use your information to contact you for market research regarding Glencalan Engineering products or services. We will give you the opportunity to choose your privacy preferences regarding such communications.

Non-personal information is aggregated for reporting about Glencalan Engineering website usability, performance and effectiveness. It is used to improve the customer experience, usability and website content.

The legal bases on which we process your personal data are:

• that this is necessary for the performance of tasks that we carry out in the public interest or in the exercise of official authority vested in us by law;
• that this is necessary for compliance with a legal obligation that applies to us;
• that this is necessary for the performance of our contract with you; or
• that you have given your consent to the processing.

We may disclose your personal data to other organisations in connection with the above purposes including:

• to third parties who we engage to provide services to us in connection with this website, such as outsourced service providers, IT service providers, professional advisers and auditors;
• to any successor owners or operators of this Website; and
• to other public authorities and bodies where required or permitted by law, such as the Gardaí or other law enforcement authorities for the purposes of the prevention, investigation or detection of crime.

Glencalan Engineering will not sell, rent or lease your personal information to others.

We will not hold your personal data for longer than is necessary. We retain your personal data for as long as we need it for the purposes described in this Privacy Statement, or to comply with our obligations under applicable law and, if relevant, to deal with any claim or dispute that might arise between you and us.

We will not knowingly transfer your data outside the European Economic Area “EEA”.

If you would like to receive further details of the measures that we have taken in this regard, please contact us at info@glenc.ie

You have the following rights, in certain circumstances and subject to certain restrictions, in relation to your personal data:

• the right to access your personal data;
• the right to request the rectification and/or erasure of your personal data;
• the right to restrict the use of your personal data;
• the right to object to the processing of your personal data;
• the right to receive your personal data, which you provided to us, in a structured, commonly used and machine-readable format or to require us to transmit that data to another controller; and

where our processing of your personal data is based on you having provided consent, the right to withdraw your consent to the processing at any time.

If you wish to exercise any of the rights set out above, or have comments or questions about our Privacy Statement, please contact us at:

Glencalan Engineering gives you the choice of receiving a variety of information that compliments our products and services. You can subscribe to receive certain product and service specific information and Glencalan Engineering marketing communications. Glencalan Engineering communications may include new product information, special offers, or an invitation to participate in market research. We give you a choice regarding delivery of Glencalan Engineering communications by e-mail. We will make every effort to honour your preferences. This option does not apply to communications for the purpose of administering order completion.

You can choose whether to receive marketing communications by following the instructions at the time of entering your personal data (“opt-in”).

To opt-out of receiving communications you have expressly requested (such as e-mail newsletters, etc.), use any of the following methods:

• Select the e-mail “opt-out” or “unsubscribe” link, or follow the opt-out instructions included in each subscription communication
• Write to us – be sure to provide your name, e-mail and postal address, and relevant information. Our address can be found on our Contact Us page.
  

Glencalan Engineering strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. We will provide you with access to your information and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access to your data.

Glencalan Engineering is committed to protecting the information you provide. To prevent unauthorised access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Glencalan Engineering has in place appropriate physical and managerial procedures to safeguard the information we collect.

When you browse our website and submit data to us you do so through a secure server. The use of Secure Socket Layer (SSL) technology means that all personal information, name, email address, etc., will be encrypted as it travels from your computer to our server. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.

If your browser supports SSL, and if you entered our site via our secure server access, then transmission of any sensitive data will be protected. If your browser does not support SSL, we recommend that you upgrade to the latest version of any browser to enhance the security of further transactions, otherwise the transmission of your personal data may not be protected and Glencalan Engineering disclaims any responsibility in this regard.

We may occasionally update this Privacy Statement. We encourage you to periodically review this policy for the latest information on our privacy practices. The Privacy Statement will specify the latest date on which the terms have been amended.

If you are not happy with the way we are using your personal data or how we facilitate your rights or comply with our obligations under applicable data protection law, you have the right to make a complaint to the Data Protection Commission by emailing info@dataprotection.ie.

Revision: February 2021